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Quality Mark Policies

 

Standard 7 - Monitoring of Teacher Performance Policy

 


Through our feedback policy we make every effort to ensure we are kept up to date with a teacher’s performance and by obtaining regular feedback from both the client and teacher we are able to identify a teacher’s strengths and particular interests along with areas that may require development.

Negative feedback

If a client expresses concern over areas of the teacher’s performance we aim to address any of these as soon as they arise. If the school wish to formalise the complaint, we execute our Complaints policy;

On-going assignments
  • Review interview notes and the teacher’s CV to ensure that the teacher had the relevant experience and was appropriately placed.
  • Contact the school and discuss the area in greater detail –occasionally this will reveal that the school had different expectations and a potential shortcoming was outside of the teacher’s control
  • Arrange to observe the teacher whilst teaching
  • Establish if the school is happy to continue with the teacher and discuss training opportunities both within the school via an inset day and external training or mentoring
  • With the permission of the client we would contact the teacher and discuss the issue and establish if they are happy to continue working at the school.
  • If necessary offer the teacher advice, access to reference materials, observe lessons or CPD information
  • Contact the client to inform them of the action taken
  • Contact both the teacher and the client to establish if the training has been successful
  • Inform school of training completed

Daily supply

  • Review interview notes and the teacher’s CV to ensure that the teacher had the relevant experience and was appropriately placed.
  • Contact the school and discuss the area in greater detail – occasionally this will reveal that the school had different expectations of the teacher
  • With the permission of the school we would contact the teacher and discuss the issue
  • If necessary offer the teacher advice, access to reference materials or CPD information
Relaying of Negative Comments

Comments which have identified a teacher’s potential shortcomings need to be handled carefully. In situations like this, we gauge from the teacher how they felt the assignment went as it is possible that they did not receive adequate or correct information about the assignment so lack of any preparation may not necessarily have been the teacher fault. We also acknowledge that schools have different expectations and negative comments can help us understand more about the school, pupils and facilities and a negative comment may not be truly reflective of a teacher’s performance.

Depending on the severity of the comment and the teacher’s receptiveness we either telephone them or ask them to call into the office. If a teacher is accepting of the issue we suggest training and offer mentoring, as well as directing them to a relevant website that may offer support. If the teacher is not willing to cooperate we will consider dispensing of their services. If a teacher receives more than two items of negative feedback over a period of 6 weeks or one term (for a long term placement) we will review the type of positions the teacher is being offered and either a) dispense of their services or b) offer a different type of assignment.

Relaying of Positive Comments

It is equally important to let a teacher know that a client is happy with their performance and we relay this information as soon as possible. This will be relayed verbally and if it is written feedback and with the permission of the school we will arrange to forward a copy to the teacher.

In support of this we will also e-mail positive comments to the teacher. It is essential that we read between the lines as if a teacher appears to be excelling in their role it is possible that they are ready to move to a more challenging position where we can help them develop to their full potential. All comments are recorded on the teacher’s personal file.

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Standard 8 - Policy on the Management of Misconduct


The safety and well being of children is paramount and all checks that are undertaken during the recruitment, selection and vetting process contribute to ensure this. We recognise our responsibility in preventing unsuitable people from working with children in line with both DfES guidance and the Protection of Children Act 1999.

Initial Action

If we are advised that a teacher registered with our agency has behaved inappropriately we would immediately arrange to meet with the school to establish the reasons for ceasing to use the teacher’s services and if this would amount to misconduct. The teacher would not be offered any further assignments through the agency until the situation has been resolved to our satisfaction.
We will, in consultation with the school make a decision as to whether the worker’s assignment is to continue whilst the investigation is proceeding.

As part of making proper enquiries the Agency will hold an investigatory meeting and/or investigatory discussions with the worker. The Agency should inform the school of further information they obtain.

If there is an investigation into the conduct of an agency worker during an assignment, the school may wish the assignment to continue, subject to certain conditions. In which case, then the school should confirm to the agency in writing the changes to the worker’s assignment duties and level of supervision applied, pending the investigation. This information should be confirmed to the worker by the agency. Alternatively, the school may not want the assignment to continue during investigations, in which case the employment agency would normally terminate the engagement of the worker.

Whether the assignment is terminated or continues, the agency and school should continue to complete their investigations as to suitability in co-operation. If the reason why the assignment is terminated is due to an allegation of being unsuitable to work with children, then both the school and agency will submit a report to the DfES CSO Unit

Advice to the Teacher

It is important to ensure that the teacher continues to receive support and we offer the following advice, information and suggestions:

a) contact his/her union representative.

b) provide with the name of a contact at the agency who will keep them up to date with the progress of the investigation

c) if suspended or if the assignment is terminated (but investigations are ongoing), provided with the name of an agency contact to keep them up to date about school/agency activities outside of the investigation.

d) not to discuss the matter with colleagues.

e) see their GP if they think their health may be affected.

Documentation

Key documents relating to an investigation, including the outcome, will be retained in a secure place. Other parties will be expected to maintain their own records.

Reporting to DfES Children’s Safeguarding Operations Unit

Within the barring procedures we have a statutory duty to send a report to the Children’s Safeguarding Operations Unit for consideration of barring someone from, or placing restrictions on them, working with children or young people, if that person:

  • is dismissed (or their temporary assignment is terminated) for reasons of misconduct or because they are otherwise considered unsuitable to work with children , or
  • resigns before a disciplinary process is completed, but may have been dismissed at the outcome of the process; or leaves a temporary assignment before an investigation has been completed and whose assignment would have been terminated following the investigation

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Standard 10 - Policy on Training and Continuing Professional Development

 



  • It is the policy of Empowering Learning to offer all teachers induction training to working in challenging inner-city schools, and to follow this up with opportunities for continuing profession development. Significant training opportunities are offered by Empowering Learning. Such training is free of charge. Staff at Empowering Learning seek to be aware of training opportunities and courses available to temporary teachers and other staff.
  • As the majority of staff is recruited from ethnic minorities, Empowering Learning considers it vital that all staff receive good preparation before going into schools.
  • The first session of the PST programme identifies areas teachers should be aware of when they go into school. This handout is also given to individuals at other times.
  • Where staff lack experience of working in the UK, arrangements are made by Empowering Learning for these teachers to undertake 6-12 weeks work experience in carefully selected schools. The schools and teachers both benefit from this arrangement, and some staff find paid employment at schools where they have successfully completed work experience placements. Staff on work experience are expected to follow the same practices as paid staff; They attend for the same hours; they are involved in planning; they undertake playground duties. Head teachers are encouraged to use work experience teachers for supply duties. All have been police checked and documentation is prepared for immediate work as teachers.
  • All individual training programmes are developmental and designed to meet the individual needs of staff.
  • Regular contact is maintained with supply staff and with those placed in longer-term positions. Teachers attend training sessions; visits are made to schools; and phone calls are made to maintain regular contact with staff.

Through these measures, the needs of candidates are identified. Empowering Learning has a network of experienced training consultants who can respond to most training needs.

Training sessions are held in the training room of Empowering Learning where there is access to a range of IT equipment.

A course preparing OTTs for assessment for QTS is held twice each year. The 17-session course is run for primary and secondary teachers.

Head teachers at all schools using Empowering Learning staff are made aware of these opportunities.

RiT links and provision;

    - Alison Baker – The Recruitment Strategy Manager
    - Refugees into Teaching
    - Middlesex University
    - Refugee Council
    - EMA Teams
    - University of Gloucestershire
    - University of Derby
    - London Metropolitan University
    - University of East London
    - Equivalence Testing (GCSE)

Bespoke training and support is offered by Empowering Learning to OTTs involved in the Family Learning project where children and their parents are encouraged to prepare for GCSE examinations in their home languages. This is yet another staged opportunity for OTTs to increase their teaching experience.
The CPD policy is part of the induction pack and will be presented to each candidate on interview when accepted as a candidate by the company.

Continuous Professional Development

Termly training is provided for candidates applying for head/deputy posts and also for EMA specialists. Teachers are emailed invitation.

Recording of CPD

CPD is recorded on each teacher’s CV and if they attend training independently we ask that they advise us of this so that we can update our records.

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Standard 11 - Policy


It is important that a teacher takes responsibility for their own professional development and we help facilitate this process by offering access to a range of resources, training and developmental opportunities.

All teachers have access to the relevant core materials and equipment to ensure that they can prepare adequately for placements.

Facilities

A table is made available within our office to allow the teacher to research materials if they so wish.

Materials

The DfES offer a wide library of information, which can be access online, via CD ROM or hard copy. This provides details of the National Curriculum and Key Stage standards including lesson planning. We also have a selection of books that teachers may borrow

Support Materials
  • The company has resources which are available to temporary teachers. These include;

    - National Curriculum, KS 1-4 (including Primary literacy and numeracy
    - QTS support materials including portfolio folders
    - EMA/EAL documents
    - Learning Mentor Folders
    - TA training DVD & document
    - MFL/Asset languages materials
    - SAT exemplar materials

    The library is updated annually in August.

  • All new teachers are made aware of these facilities at the initial interview prior to placement in schools and will use them during PST (QTS) training.
    Stationery

    Stationery is available on request.

    Training

    If you subscribe to training please detail courses/types of training

    Inset Days

    LEA Training

    Private Training

    Agency led Training

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Standard 12 – Information about School and Induction Packs


    • A close working relationship has been developed with growing number of schools supported by Empowering Learning. In this way the schools know about the working practices, principles and aims of the company.
    • Similarly Empowering Learning has a good knowledge of the schools to which candidates will be sent. The work of placed teachers is monitored by school visits.
    • Empowering Learning aims to develop the confidence of teachers through short term placements, whether paid or unpaid. We encourage teacher to take responsibility to research the post and school from directions we provide before interview.

      1) - info on school
      - candidates reads website
      - relevant dept, information and results
      - behaviour policy
      - Ofsted Report

      2) - directions emailed, based on travel instructions on Transport for London website including a map.

      3) - Specialist phone call

      4) - In the case of a work experience placement, the teacher’s timetable is negotiated at school when the recruitment consultant accompanies the candidate. For additional experience and confidence building after WET, candidates are sometimes recommended for daily supply with supportive schools.

      The candidates are given:

      - details of classes
      - name of line manager.
      - names of other ELL teachers working in the school for personal/professional support.

      We do ask the school to deliver a short briefing including health, safety and evacuation procedures.

      Where Empowering Learning is putting a candidate forward for competitive interview for a fixed term or permanent contract, the candidate is offered a preparation interview from one of our education consultants.


      Planned/Long-term Supply

      For long-term supply we provide written confirmation prior to placement. This will give the teacher opportunity to raise any questions relating to the assignment.

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Standard 13 – Model Policy PERSONAL PORTFOLIOS


  • As part of their personal CPD, candidates are encouraged to keep and develop a personal portfolio which will reflect training, assessments, qualifications, appraisals and measurable results
  • OTT staff are urged to attend the free 17 week training programme which will prepare them for the award of QTS.
  • Teachers who have completed this process have returned to share some of their experiences
  • A record of training undertaken, feedback, assessments and appraisals is retained to inform further applications for work.
  • These files are confidential to the staff of Empowering Learning and to the member of staff to whom the file applies.

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Standard 14 - Policy on Maintaining Knowledge in Education


In order for us to deliver an informed and effective service we need to ensure that all staff within the agency are fully au fait with initiatives in education and current thinking. Our teachers are reliant on us to keep them up to date and we do this by:

  1. Regular team meetings to discuss issues arising in the education sector
  2. Members of REC (Corporate)
  3. Using school contacts to provide insight to issues arising
  4. Access to professional bodies – such as governors, LEA contact etc


Empowering Learning staff keeps abreast of current initiatives in education.

Debbie Williams, (Primary Recruitment Manager) has been on a primary school placement from Sept – Dec 07, 1 day per week.

Management training is provided bi-annually for prospective primary senior managers.

Our education consultants provide materials (e.g. Linda Smith Foundation Stage/KS1 Communicating Matters 2006, Self Evaluation Supporting School Excellence) for recruitment managers to read and to provide to candidates.

Specialist EMA training is done by the Head of Department EMA OF Newham secondary school. The director attends and contributes to EMA conferences.

Professional Links:
  1. Recruitment Strategy Manager from Newham gives training to Refugee teachers on obtaining QTS.
  2. Links with four Universities, as registered bodies for QTS.
  3. Asset Language Training from OCR for primary languages projects
  4. Schools and EMA service links
  5. Inspectors – Music, EMA, MFL for development. e.g. Asset Languages
  6. Consultancy for schools – Lynne Hannigan, EMA SEF.
  7. London Challenge Inspector, Sylvain Wiles
  8. Primary Strategy Inspector, Michael Hawkins.
  9. Recruitment Managers attend Professional Standards training to ensure up to date knowledge of education.
Reference Materials
  1. QTS session outlines
  2. Foundation materials
  3. EMA Excellence and Enjoyment Primary Pack
  4. MFL / GCSE papers
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